E-commerce is just one of many options within electronic commerce. It is important that you consider to which extent you wish your company to be. A business strategy could be that 40% should consist of e-commerce, 20% of EDI and 20% of other systems.
Companies require that their ERP system is able to communicate with the ERP systems of the outside world. Today it therefore requires a large configuration and maintenance of your ERP system to open up for electronic commerce. Furthermore many issues will have to be reflected on, such as which incidents and formats will you offer to which partners?
The GBS E-commerce solution features the following services:
- Customers can define what they wish to receive and how through the e-commerce solution
- Customers can fetch the documentation for the different services offered through the e-commerce solution
- Web services provide a stable and familiar kind of communication
- Placing of orders
- To see order status: Confirmed/Delivered/Invoiced
- To view catalogue
- To view stocks
- To view back orders
- To authenticate and capture credit cards
- To monitor sent mails based on events in e-commerce or in ERP
- To monitor mails send by mistake